Profile of a CPM: Darrell Jacobs
Title: Head of Marketing Communications, Mitsubishi Motors, based in Adelaide.
Experience, qualifications: 15 years in marketing, MBA, Bachelor of Management Marketing.
Pride in accomplishment: Team development of ‘Love that car’ consumer line and underlying customer pride strategic approach.
What’s the most valuable marketing lesson you have learnt? No matter how scientific, strategic or measurable you get, don’t forget to walk in the shoes of the person receiving your message – will they understand it!
What are marketers’ biggest challenges? Media proliferation, true connection with a customer that is savvy to most of the marketing illusion
Worst recent technological advancement for marketing? Email. It has stifled the true art of marketing teams bonding, creating ideas and generally disseminating information.
Future direction for marketing? Increased measurability, addressing the use of digital platforms and the online conversation, and ultimately getting the consumer to become your marketer.
What does the statement ‘Value Creation Through Marketing’ mean to you? More reports, more measures – seriously, marketing has a key role to play in developing the brand, driving sales and ultimately moving the business forward. Invest to grow, don’t save your way out of business.
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